Exchange & return of goods is possible on a case-by-case basis within 3 working days of delivery, subject to Knightric’s Terms & Conditions.
- Wrong or defective items
- Please check your orders upon receiving the delivery. If incorrect/defective items are delivered, please contact us immediately within 3 working days of delivery.
- All returned products should not be used or damaged. Tags should not be tampered with and the item should be in the original box and/or packaging. Please ensure that the item you are returning is in the same condition as it was received by you and is packaged properly. Otherwise, the return or exchange is not valid.
- This policy is applicable only to those products that do not fall under the list of non-refundable items provided for on our Site.
- We regret that customers who decline to return the item to our fulfilment centre will not be eligible for any returns or refunds.
- Change of Heart
- We regret that currently we do not accept request for refund/exchange due to change of heart if the item is not incorrect or defective.